How can we help?

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Getting Started

Learn how to set up your account, explore key features, and get started with Law Cyborg’s tools.

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Account Management

Manage your profile, update account settings, handle subscriptions, and configure user roles.

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Advanced Usage

Learn advanced tips & tricks to get the most out of the Law Cyborg platform.

Guides

How to Delete Your Law Cyborg Account

This tutorial walks you through how to delete your Law Cyborg account.

How to Expand Your Team's Access to Law Cyborg

This tutorial walks you through the process of inviting additional users to sign up to Law Cyborg. It covers how to configure the plans for incoming users, and how to change the account details of the owner account, including how to turn the owner account into a non-paying account to allow for administrative oversight of team members without access to Law Cyborg's tools.

How to View Subscriber Terms and Conditions

This tutorial outlines how to view Law Cyborg's Subscriber Terms and Conditions

How to Change Card Payment Details

This tutorial outlines how to change the card details used for payment for your Law Cyborg subscription.

How to Submit a Support Request within the Law Cyborg App

This tutorial walks you through the process of how to submit a request to the Law Cyborg support team from inside the Law Cyborg app.

How to Access and Change User Settings—Requires Owner Permissions

This tutorial walks you through how to access and change Settings for all users, including enabling/disabling chat history and the ability to report answers to the Law Cyborg team, as well as access to our document uploader, general AI, and provisional tax calculator tools. Only the owner account—the original account creator—can access these settings. Changes made here apply to all accounts invited by the owner, including those with admin or user permissions.

How to report an answer to the Law Cyborg team

This tutorial walks you through how to report an answer to the Law Cyborg team for further review. This allows our team to confidentially review the answer (and matching question) that you reported, so that we're able to fix any issues present and improve our platform for all users.

How to Access and Toggle Chat History

This tutorial explains how to access and use chat history, enabling you to search for and review past questions and answers. It also covers how to enable or disable chat history in account settings.

How to Sign Up to Law Cyborg

This tutorial outlines how to sign up to Law Cyborg, including picking your base plan as well as practice areas, to build a customised Law Cyborg subscription for your workflow.

How to Enable Two-Factor Authentication

This tutorial walks you through how to enable two-factor authentication on your Law Cyborg account.

How to Purchase and Assign Practice Areas

This tutorial walks you through the process of adding practice area licenses to your Law Cyborg account, and how to assign those new licenses to users. This tutorial also walks you through how to turn a Law Cyborg user into a non-paying 'observer seat', if you're a practice manager or IT person wanting to have admin oversight of your firm's Law Cyborg subscriptions without paying for access to our tools.